Hospital to home care

Plan everyday, non-medical support after a hospital stay in Charlotte, Concord, Matthews, Harrisburg, or a North Carolina community within 90 driving miles of our Matthews office. Ask your licensed healthcare team about clinical needs; contact our office about personal care, companionship, and available schedules. Confirm your service area.

Plan everyday support before returning home after a hospital or rehabilitation stay. Contact our team to discuss available services and scheduling in Charlotte and Matthews, NC. Coordinate health-related instructions with your discharge team.

We are here to help when you need us
  • Office hours: 9 AM–5 PM
  • Discuss available schedules
  • Share your questions and feedback
  • Thorough care management and family support
  • Discuss caregiver availability
Hospital to home care

Have questions?

Contact our office between 9 AM and 5 PM to discuss your needs, available services, and care scheduling.

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Our hospital to home care services

Ask our office which transportation and home support arrangements are available for your discharge date.

Discuss everyday tasks, companionship, reminders, and family communication with our team. The examples below depend on your agreed care plan and caregiver availability. Home care arrangements should follow the instructions provided by your treating clinicians.

Basic personal care
  • Assisting with walking and transferring from bed to wheelchair
  • Bathing, dressing and grooming assistance
  • Medication reminders
  • Toileting and incontinence care
  • Status reporting to family
  • Safety and fall prevention
Transition-home support options
  • Consultation and personalized care plan
  • Transportation to support the critical initial transition
  • Errands, grocery shopping, prescription pick-up, housekeeping
  • Meal preparation and nutrition
  • Rehabilitation reminders, physical and emotional support and companionship
  • Transportation to rehabilitation sessions, doctor appointments and personal events

Care planning resources

Explore our resources or contact the office with questions about arranging care.

View care resources | Contact our office

Plan support before returning home

For families arranging hospital to home care in Charlotte or Matthews, a clear plan starts with everyday routines. Write down the help your loved one may need, the times when family members can be present, and the questions you want to discuss with a home care provider.

  • Daily tasks: Identify which meals, household tasks, personal routines, and trips need support.
  • Timing: Share the expected discharge date and preferred care schedule. Ask what can be arranged before confirming a start date.
  • Communication: Decide who in the family will coordinate questions, scheduling, and updates.
  • Service details: Ask about caregiver qualifications, the tasks included, costs, cancellation terms, and how changes in needs are handled.

Questions families ask about the transition home

Can care start on the day of discharge?

Contact our office to check availability. A start date depends on your needs, caregiver availability, and the service arrangements confirmed with our team.

How should we plan ongoing support?

Discuss which parts of the day need assistance. You can also explore hourly home care or respite home care when considering support for family caregivers.

What should we discuss with the discharge team?

Ask your treating clinicians to explain the discharge instructions and any clinical services required. Confirm with a home care provider which requested tasks are within its services before arrangements begin.

Contact Carolina Premier Homecare or call 1-877-317-2461 between 9 AM and 5 PM to discuss the next steps.